We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we will gladly accept returns within 30 days of delivery.
To initiate a return, please contact our customer service team at claims@blubirdindustries.com or submit a claim online. They will provide you with a return shipping label and instructions on how to package and send your item(s) back.Please note that all items must be returned in their original packaging and be in new and unused condition to be eligible for a refund. Any items that have been used, damaged, or altered in any way will not be accepted for return.
Once we receive your return, we will process your refund within 7 days. Refunds will be issued to the original method of payment. Shipping and handling costs are non-refundable.
If you received a damaged or defective item, please contact our customer service team immediately and we will send a replacement at no additional cost to you.
If you have any questions or concerns about our return policy, please contact us at ed.marquardt@blubirdindustries.com.
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